Knowledge Base

Error message after installing SQL Toolbelt - The description for Event ID ( 1 ) in Source ( nview_info ) cannot be found.

Category: Troubleshooting & error messages
Date: 10 Mar 2009
Product: all SQL products
The description for Event ID ( 1 ) in Source ( nview_info ) cannot be found.
The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. You may be
able to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event: NVIEW :
SqlWb: shared heap exhausted or damaged

There is a known issue with Nvidia graphics drivers. Nview is nVidia's multi display software.

http://social.msdn.microsoft.com/forums/en-US/sqltools/thread/76c876ef-b043-44e4-b062-99730bb9648d/

(http://social.msdn.microsoft.com/forums/en-US/sqltools/thread/56e8fd2a-a8a3-4b66-96c8-3ef3907aa846/#page:1).

The solution is to update your graphics drivers.