PST Importer 365
Latest version: 1.1
Knowledge base
Errors occur when importing OLE attachments
Category: Troubleshooting & error messages
Date: December 2010
Product: PST Importer 365
This article describes the problems PST Importer has when importing messages that contain embedded OLE attachments. Non-OLE attachments, such as PDFs, are handled without any problems.
What are the problems?
If messages contain embedded OLE attachments, the following issues may occur when converting the messages from RTF format to HTML format:
- In the case of attached images, PST Importer attempts to convert the images, but cannot guarantee the quality of the conversion.
- Embedded spreadsheets cannot be converted.
A warning message is displayed. You can then import the spreadsheet separately.
What should I do?
In Outlook, after import, you will be given an icon for the missing image, which you can click to open the image. Images are converted and become normal attachments. If there are any problems, a warning message is displayed.
Was this article helpful?
Importing PST filesPST Importer 365
- Error installing on a stand-alone computer
- Log files in PST Importer 365
- Obtaining the Server name for the Online Connection Settings
- Errors occur when importing OLE attachments
- Corrupted messages in imported PST file
all products
- Some Red Gate products identified as containing a trojan by Anti-Virus software
- Activation may fail with Unknown Error -1
- Product uses web help although a CHM file is available locally
- Argument exception resulting from missing environment variable
- Check for updates may fail when used through proxies
- 'Unidentified Publisher' error when repairing or uninstalling
- Licensing activates product as standard edition
- Moving Red Gate software products to another machine
- Red Gate tools log locations
- The application UI opening slowly when there is no internet access
PST Importer 365
all products
- Red Gate product acknowledgements
- Activating your products
- Activating your products
- Red Gate bundle history
- Check for updates
- Troubleshooting Check for Updates errors
- Current versions
- Deactivating your products
- Installing Red Gate products from the .msi file
- Requesting additional activations
- Serial numbers for bundles
- Reactivating using a different serial number
- Extending your trial
- Finding your serial numbers
- Moving a serial number from one computer to another
- No response received for manual activation
- Licensing and activation resources
- Licensing and activation resources
- Troubleshooting licensing and activation errors
- Licensing and activation FAQs
- Red Gate tools log file locations
- Download old versions of products
- Download product prerequisites & utilities
- Support & upgrades
- Upgrading your software
- Upgrading FAQs
