Exchange Server Archiver
Latest version: 3.0
Knowledge base
MAPI versions supported for Exchange Server Archiver
Category: Installing & upgrading
Date: June 2010
Product: Exchange Server Archiver
When you install the Exchange Server Archiver Archive Service and User Archive Access (UAA) Service, you must install a version of MAPI (Messaging Application Program Interface) that is compatible with your configuration, as summarized below.
MAPI is installed automatically when you install the Exchange Server 2003 Admin Tools or Outlook® 2003 or later.

Multi-Exchange version configurations
If your configuration includes more than one version of Exchange:
- On the Archive Service server, install a version of MAPI CDO or Outlook MAPI that is compatible with all the versions of Exchange.
or
- Install multiple Archive Services on different servers, and install versions of MAPI that are compatible with your versions of Exchange.
For example, if you want to archive mailboxes on Exchange 2003 and Exchange 2010, you could install MAPI CDO 6.5.8039 on one Archive Service to support Exchange 2003 archiving, and Outlook 2010 on the other Archive Service to support Exchange 2010 archiving.
You can then use Manage Exchange Organizations and Domains to ensure the correct Archive Service is selected for each Exchange Server.
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Exchange Server Archiver
- Archiving does not complete
- Running the UAA Service on a Web server when another application requires a different ASP.NET version
- Authorization for the OWA Add-in on Exchange Server 2003
- Cannot access attachment from Outlook Web Access (OWA)
- Cannot open archived message using OWA Add-in on Exchange Server 2003
- Data security in Exchange Server Archiver
- Disabling the Outlook Add-in
- Troubleshooting your Exchange Server Archiver installation
- Logs and configuration files
- Logs and configuration files in Exchange Server Archiver
- Exchange store size is not smaller after archiving
- Mailbox size displayed as 'Unavailable' for all users
- MAPI_E_NOT_FOUND error when archiving or retrieving mailbox sizes
- MAPI versions supported for Exchange Server Archiver
- Messages missing from Exchange Server Archiver Search results
- Mobile support for Exchange Server Archiver
- UAA Service could not connect
- Preventing the Outlook Add-in and UAA Service web page from prompting for credentials
- Upgrading Exchange Server Archiver
- User does not have permission to read mailbox using UAA Service
- WSAECONNRESET error when archiving or retrieving mailbox sizes
- .NET programmability support for Outlook 2007 is not installed
- Upgrading Exchange Server Archiver
- Admin Console continuously prompts for User Archive Access (UAA) Service website credentials followed by error
- User DOMAIN\user cannot be granted permission on the mailbox - no archive service which could be contacted allowed this (1.0)
- User Archive Access Service is unable to retrieve mailbox GUID
- Creating a CNAME record for the User Archive Access Service
- Archive Service throwing exception CreateMsgService: MAPI_E_NOT_FOUND
- ActiveX component can't create object error accessing archived message through OWA Basic
- Attempting to access archived message results in continuous prompt for credentials
- Configuring ESA to use a specific Active Directory server
- RPC Server Unavailable and other errors in the Admin Console
- (version 2) Moving archived messages in Outlook does not work
- Embedded items not showing in Outlook preview pane
- MAPI_E_NOT_FOUND error logging on to mailbox
- Checking that the Outlook add-in is not disabled
- ESA Version 3.0 showing error in Admin Console: Method not found 'Boolean System.Threading.WaitHandle.WaitOne (Int32)'
- Archive Service reporting MAPI_E_NETWORK_ERROR when connection to Exchange
- Error: 'The installer requires a website to be configured on port 80 (-2147023728)
- Cannot log on to Exchange errors occurring in the Admin Console
- Cannot log on to Exchange because of permissions in Exchange 2010
- Argument exception occurring in storage service
- UnauthorizedAccessException happening during copy back to Exchange
- I want to uninstall ESA - what are my options?
- Log files in PST Importer 2010
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- Activation may fail with Unknown Error -1
- Product uses web help although a CHM file is available locally
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- 'Unidentified Publisher' error when repairing or uninstalling
- Licensing activates product as standard edition
- Moving Red Gate software products to another machine
- Red Gate tools log locations
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Exchange Server Archiver
- Archiving all messages with Exchange Server Archiver
- Archiving to external storage with Exchange Server Archiver
- Backing up and restoring Exchange Server Archiver archive data
- Deploying the Exchange Server Archiver Outlook Add-in using Active Directory group policy
- Installing Exchange Server Archiver on the Exchange server
- Installing the Exchange Server Archiver OWA Add-in on front-end/back-end Exchange 2003 configurations
- Upgrading Exchange Server when using Exchange Server Archiver
- Moving Exchange Server Archiver to a new server
- Using multiple Archive Stores with Exchange Server Archiver
- Searching all archived messages with Exchange Server Archiver
- Understanding placeholders in Exchange Server Archiver
- Exchange Server Archiver release notes - version 3.xx
all products
- Red Gate product acknowledgements
- Activating your products
- Activating your products
- Red Gate bundle history
- Check for updates
- Troubleshooting Check for Updates errors
- Current versions
- Deactivating your products
- Installing Red Gate products from the .msi file
- Requesting additional activations
- Serial numbers for bundles
- Reactivating using a different serial number
- Extending your trial
- Finding your serial numbers
- Moving a serial number from one computer to another
- No response received for manual activation
- Licensing and activation resources
- Licensing and activation resources
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- Licensing and activation FAQs
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- Download old versions of products
- Download product prerequisites & utilities
- Support & upgrades
- Upgrading your software
- Upgrading FAQs

Installing and initial setup