Red Gate forums :: View topic - 3.5 Install Error - Installation package could not be opened
Return to www.red-gate.com RSS Feed Available

Search  | Usergroups |  Profile |  Messages |  Log in  Register 
Go to product documentation
SQL Monitor 3
SQL Monitor 3 forum

3.5 Install Error - Installation package could not be opened

Search in SQL Monitor 3 forum
Post new topic   Reply to topic
Jump to:  
Author Message
EdCarden



Joined: 25 Nov 2008
Posts: 90

PostPosted: Wed Nov 06, 2013 6:13 pm    Post subject: 3.5 Install Error - Installation package could not be opened Reply with quote

After getting past the first 2 erors/issues with installing/upgrading to 3.5 I now amd reciving the following lengthy error message. Anyone ahve any ideas on this?


WINDOWS INSTALLER

This installation package could not be opened. Verify that the package exists and that you can access it, or contant the application vendor to verify that this is a valid Windows installer package.
Back to top
View user's profile Send private message
Evan Moss



Joined: 12 Jun 2013
Posts: 96

PostPosted: Thu Nov 07, 2013 10:48 pm    Post subject: Reply with quote

Hi Ed,

Sorry you're experiencing issues with the installer.

I've seen this before and the current workaround is to run the installer for just the web piece, then browse to the website and follow the instructions to install the base monitor from there. There will be a separate installer for the base monitor that you'll download. You can also get that installer here: ftp://support.red-gate.com/patches/SQL_Monitor/BaseMonitorOnly/Sql%20Monitor%20Base_3.5.0.497.exe

Hope that helps.

Thanks,
Evan
_________________
Evan Moss
Product Support
(866) 627-8107
Back to top
View user's profile Send private message Send e-mail
Display posts from previous:   
Reply to topic All times are GMT + 1 Hour
Page 1 of 1

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group