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unable to read SAENCRYPTEDREPORT

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jfleisher



Joined: 24 Jul 2013
Posts: 3
Location: United States

PostPosted: Fri Sep 06, 2013 12:18 pm    Post subject: unable to read SAENCRYPTEDREPORT Reply with quote

When receiving error report file back from a customer we are unable to open the error files on out SmartAssembly server.

How do I troubleshoot this issue.

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SmartAssembly
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This error report is not associated with a valid project ID. Check that the assembly was built using this computer, and that the associated map file is available.
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OK
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Chris.Allen



Joined: 12 Mar 2009
Posts: 593

PostPosted: Mon Sep 09, 2013 12:56 pm    Post subject: Reply with quote

So, firstly- smartassembly cannot match the error report with a known database entry (or it is having a problem finding the associated map file).

Both issues start with the database. Are you sure that you still have the relevant database entry from when this exact application was built?

If you are, we'll need to try to match up the report with the entry and see if its a map file problem.

If you're not sure, we can try to see if you have a n old version of the database that we can restore so you can read this report.
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dom.smith



Joined: 03 Jun 2010
Posts: 94
Location: Cambridge, UK

PostPosted: Mon Sep 09, 2013 3:02 pm    Post subject: Reply with quote

The information on this page may also help: http://documentation.red-gate.com/display/SA68/The+error+report+is+not+associated+with+a+valid+project+ID
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Dominic Smith,
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Red Gate Software.
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dom.smith



Joined: 03 Jun 2010
Posts: 94
Location: Cambridge, UK

PostPosted: Mon Sep 09, 2013 3:07 pm    Post subject: Reply with quote

The information on this page may also help: http://documentation.red-gate.com/display/SA68/The+error+report+is+not+associated+with+a+valid+project+ID
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Dominic Smith,
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Red Gate Software.
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