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Deactivation tool

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joseph



Joined: 04 Nov 2009
Posts: 3

PostPosted: Wed Nov 04, 2009 9:04 am    Post subject: Deactivation tool Reply with quote

Am trying to deactivate a serial on a previous development machine that was re-installed.

I have downloaded the deactivation tool, but it is not showing any serials to deactivate.

How do I go about it?
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Brian Donahue



Joined: 23 Aug 2004
Posts: 6674

PostPosted: Thu Nov 05, 2009 2:49 pm    Post subject: Reply with quote

Hi Joseph,

The deactivation tool picks up Red Gate licenses that it finds on the computer, so after you have formatted it, it's too late. I will PM you a link to a utility that you can use to deactivate if you know the serial number, product name, and version of the software that you had previously installed. Hopefully that does the trick for you.
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joseph



Joined: 04 Nov 2009
Posts: 3

PostPosted: Thu Nov 05, 2009 2:57 pm    Post subject: Re: Reply with quote

Thanks
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joseph



Joined: 04 Nov 2009
Posts: 3

PostPosted: Thu Nov 05, 2009 3:24 pm    Post subject: Re: Reply with quote

I have run the tool, It prints out usage one line, the next it prints the host name and some GUID.

When I enter the serial in activation it still fails
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Brian Donahue



Joined: 23 Aug 2004
Posts: 6674

PostPosted: Thu Nov 05, 2009 3:48 pm    Post subject: Reply with quote

You have to open a command prompt and run it with the arguments as I explained in my private message.
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caraworks



Joined: 02 Feb 2010
Posts: 1
Location: Illinois, USA

PostPosted: Tue Feb 02, 2010 9:59 am    Post subject: Deactivation of formatted machine Reply with quote

I am in the same boat as Joseph. We need to deactivate a license from an old machine that doesn't exist anymore. Can you help?
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weeniearms



Joined: 22 Aug 2011
Posts: 1

PostPosted: Mon Aug 22, 2011 11:32 am    Post subject: Reply with quote

Hi, I'm sort of in a similar situation, because it's impossible to deactivate a license from my computer using the deactivation tool. The difference is that my hdd has not been formatted and the licenses are still on the computer but whenever I try to deactivate I get the following error:
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SimonB



Joined: 23 Jan 2012
Posts: 1

PostPosted: Mon Jan 23, 2012 11:48 am    Post subject: Serial number deactivation Reply with quote

Hello,

We have similar problem. We own 5 user licences of .NET developer bundle. One license was used by a developer that no longer works with us.

We would like to reclaim the license that was used on his computer and give it do another developer. That machine was already formatted.

Can you please help us to reclaim that license?
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ismehdi



Joined: 24 Apr 2013
Posts: 1

PostPosted: Wed Apr 24, 2013 8:11 am    Post subject: Re: Reply with quote

Brian Donahue wrote:
Hi Joseph,

The deactivation tool picks up Red Gate licenses that it finds on the computer, so after you have formatted it, it's too late. I will PM you a link to a utility that you can use to deactivate if you know the serial number, product name, and version of the software that you had previously installed. Hopefully that does the trick for you.


Please Can you send me the utility. I have the same issue on a couple of machines which have already been formatted and I need to deactivate the software.
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hernon



Joined: 15 May 2013
Posts: 1

PostPosted: Wed May 15, 2013 12:42 pm    Post subject: Reply with quote

Could please PM the utility as well? We have rebuilt a few machines that were previously activated.
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thepele



Joined: 29 Jan 2014
Posts: 2

PostPosted: Wed Jan 29, 2014 10:37 pm    Post subject: Reply with quote

having the same problem here. Please send me the utility as well. Thanks!
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Daniel.Mooney



Joined: 19 Apr 2012
Posts: 3
Location: Cambridge UK

PostPosted: Thu Jan 30, 2014 2:36 pm    Post subject: Reply with quote

Hello, You can download our deactivation tool from the following link:
http://documentation.red-gate.com/display/XX/Deactivating

If you are unable to deactivate please contact support@red-gate.com
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thepele



Joined: 29 Jan 2014
Posts: 2

PostPosted: Thu Jan 30, 2014 5:36 pm    Post subject: Reply with quote

Unfortunately that tool doesn't work if the computer has been reformatted. Above Brian Donahue talks about a utility that can be used if the computer has been formatted, but I can't find it anywhere. Any idea about this utility?
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