Error trying to restore to compressed database

[squillman]

I have just installed the SQL Storage Compress 6.1 trial and am trying to restore to a compressed database. Every time I try I get an error during the Configure HyperBac Control Service stage. The error message is "HyperBac Control Service did not update status.dat file".

I've tried 2 different databases, each of which was backed up (natively) from my local instance specifically to restore using Storage Compress. I've restarted the SQL server instance, HyperBac service, and even reinstalled HyperBac.

Environment:
- Win7 Pro x64
- SQL 2008 R2 Dev x64

Any suggestions what I can try next to get this working?

[squillman]

I got this to work. I had to change the HyperBac service to log in as a standard account with local administrator access instead of LOCAL SERVICE. Once I changed the log on account and restarted HyperBac it worked.

[Playbill]

I'm getting the same error in one of our development database servers. Tried changing the service account but still no luck. Any other way to solve this? It works well in my local workstation but I need to try it now to our actual databases. Please help. Thanks!

[Lala55]

You can also manage the HyperBac Control Service directly from Windows (for example, in Windows XP, go to Control Panel > Administrative Tools > Services > HyperBac Control Service).

If you stop the HyperBac Control Service while it is processing backup data for a SQL Server operation, the SQL Server operation will fail.
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Lala55