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PDinCA
Joined: 25 Jul 2005
Posts: 464
Location: Costa Mesa, CA, USA
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 Posted: Wed May 09, 2012 6:50 pm Post subject: DEFECT: 5.3.2 installed. SSMS crashed immediately! |
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First invoke of SSMS after successful install of 5.3.2 over 5.3.0.3 induced an unrecoverable crash of SSMS:
SSMS is 2008R2 with all latest patches applied
Environment is Windows 2003 Server R2 SP2 Standard Edition.
"An unhandled win32 exception occurred in Ssms.exe [22248]"
No experimental features were involved - all turned off prior to upgrade.
2nd invoke was OK. |
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eddie davis
Joined: 14 Jun 2006
Posts: 796
Location: Red Gate Software
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| Posted: Thu May 10, 2012 8:51 pm Post subject: |
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Hi PDinCA
Thank you for your forum post and sorry that you encountered a problem.
Sadly I have been unable to replicate the error you have reported on my workstation and on Virtual Machines on a test system.
Was there any other information apart from the error message?
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| "An unhandled win32 exception occurred in Ssms.exe [22248]" |
Many Thanks
Eddie
_________________
Eddie Davis
Technical Support Engineer
Red Gate Software Ltd
E-mail: support@red-gate.com |
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PDinCA
Joined: 25 Jul 2005
Posts: 464
Location: Costa Mesa, CA, USA
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| Posted: Thu May 10, 2012 8:54 pm Post subject: |
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Sadly, Eddie, "that's all she wrote"
I had hoped for more, but that was the sum total of the information unless I'd try to debug w/ VS. |
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eddie davis
Joined: 14 Jun 2006
Posts: 796
Location: Red Gate Software
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| Posted: Fri May 11, 2012 12:23 pm Post subject: |
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Thank you for your reply.
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| Sadly, Eddie, "that's all she wrote" |
I expected this would be your reply, as you are normally very thorough with your error reports, providing us with excellent information.
Is this error been a one off or occurs everytime you start up SSMS or occurs intermittently when you start up SSMS?
Many Thanks
Eddie
_________________
Eddie Davis
Technical Support Engineer
Red Gate Software Ltd
E-mail: support@red-gate.com |
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PDinCA
Joined: 25 Jul 2005
Posts: 464
Location: Costa Mesa, CA, USA
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| Posted: Fri May 11, 2012 5:48 pm Post subject: |
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This has happened twice now, both times immediately after a SQL Prompt upgrade initiated from looking for updates from within an SSMS instance that has been running for days, if not weeks.
I had this happen on a prior 5.x upgrade but didn't report it as it only happened the first time SSMS was fired up.
Just to be sure, I just closed SSMS and waited a few, then successfully fired it up again, so the crash is, sadly, not repeatable.
I'll be sure to post again should a subsequent upgrade eventuate in an initial crash.
Cheers, Eddie, enjoy the weekend. |
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