Red Gate forums: Exchange Server Archiver

Move Archive Server

nramskill — Wed, 25 Jan 2012 11:36:56 GMT

Hello

I have been using ESA in "copy Entire message" mode and it has been working fine, but the server ESA currently sits on is an old box that i am replacing.
I have installed ESA on the new server and this time would like to use "full archive" mode to free up space on exchange. I have set a rule on my mailbox to process all mails over over 3 years old, but when running the rule no messages are archived.

This is most likely due to the messages been marked as archived on the old server in copy mode. Is there a way to reset the archive on the old server and then start a full archive of the mailbox on the new server?

Thanks
Neil

Error Cannot open mailbox

MrThomas — Tue, 24 Jan 2012 14:50:07 GMT

Hi wonder if somebody could help me.....

I have just taken over the I.T and have found there is this bit of software running on the server and it errors with the following

Cannot open Mailbox (then the name of user) Ensure the Archive service user (then the name of thi account).

then the error message also has

Archive Service
Cannot open mailbox (then the users name) Ensure the Archive Service user 'Archive@.com' has permissions to open this mailbox, the Exchange information store is running, and Active Directory is running correctly.

Now nothing has changed and i know this did work!!!!

the user has permissions but now i am stuck....

Can you help please

RE: Changing Archive Rules

Brian Donahue — Tue, 22 Nov 2011 14:30:42 GMT

Changing the criteria for the archive rule is never going to cause ESA to do a copyback. For that you have to manually copy the mail back using a copyback rule.

Changing Archive Rules

baileyphil — Mon, 21 Nov 2011 09:46:21 GMT

Hi All

Was wondering if anyone could help me out, got a mailbox in a rule to archive after 90 days, i have created a new rule for 180 days and change the mailbox to now use this rule, but all mail in the mailbox after 90 days is still archived ?

Run the schedule task but not de-archiving the mail?

Any ideas?

Cheers

RE: VERY SLOW backups

Linda Hawksworth — Tue, 01 Mar 2011 08:45:31 GMT

As per my PMs to you, I�m afraid we�ve not got any experience of Backup Exec, though I suspect, as you mention, that it�s related to the number of files in the store, and BE�s handling of this. You tried NT Backup to do the same and it was estimating well over a day. I am afraid there�s nothing we can do to change this � it�s a BE/NT Backup issue not an ESA one.

The only thing I can suggest is to back up smaller chunks of data.

VERY SLOW backups

djenkins-nz — Sun, 27 Feb 2011 13:14:21 GMT

Been trying to backup the archivestore flat files and also the ESA catalog directory using Backup Exec 12.5.

Have tried this with compression (both hardware and software) and also no compression, on a DL 380 Server. The backups take an extraordinary amount of time and throughput is as little as 18MB/Min (compare this with our SQL at 3GB/Min). Yes I konw that there is a difference in file type ie lots of small files versus one large one but.............why so painfully slow? It's blowing our backup windows.

This is a disk to disk backup (within the same server).

RE: Error in repair store.

Eloff — Thu, 03 Feb 2011 19:25:09 GMT

Here is the full error in the logs:

06:02:53.087|Debug |Storage Engine |6 |Error in repair store.
System.Runtime.Serialization.SerializationException: The input stream is not a valid binary format. The starting contents (in bytes) are: 5F-A3-98-96-32-16-CD-69-57-CD-5A-04-00-00-00-00-FB ...
at System.Runtime.Serialization.Formatters.Binary.SerializationHeaderRecord.Read(__BinaryParser input)
at System.Runtime.Serialization.Formatters.Binary.__BinaryParser.ReadSerializationHeaderRecord()
at System.Runtime.Serialization.Formatters.Binary.__BinaryParser.Run()
at System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize(HeaderHandler handler, __BinaryParser serParser, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
at RedGate.ExchangeArchiver.Storage.Engine.FileSystemStorageService.a(Stream )
at RedGate.ExchangeArchiver.Storage.Engine.FileSystemStorageService.c(h , Guid , String[] , Guid , RepairStoreProgressDetails& )
at RedGate.ExchangeArchiver.Storage.Engine.FileSystemStorageService.RepairStore(Guid storeId)

Error in repair store.

Eloff — Thu, 03 Feb 2011 19:00:51 GMT

Hi

We are currently on the latest build of Exchange Archiver. (V 3.0.1.100)
We have some messages that will not show up between a 2 week period and when we try to access them it shows an error in the console like: Object not found in meta store (Guid: 98asdf-9asdhf-asodif-w2eias-u9ahsdfasf). Store Users may need repairing.

I have run a repair on the Archive Store and it has come back failed with an error showing:

Storage Engine
Error in repair store.
The input stream is not a valid binary format. The starting contents (in bytes) are: 5F-A3-98-96-32-16-CD-69-57-CD-5A-04-00-00-00-00-FB ...

Has anyone else had this issue?

If we can not get the messages back via tasks in the console would it be possible to find a backup with the message store for the time frame and simply copy them back into the archivestore folder?

Any help would be appreciated as this has been an on going issue for a while now and nothing that we have tried seems to be working?

Regards

Eloff

RE: Remote User Authentication Required?

Brian Donahue — Wed, 15 Dec 2010 15:10:19 GMT

I would imagine to properly troubleshoot this, we would need an HTTP trace from Fiddler. On the local LAN, Windows will transparently pass credentials through the WinInet layer. If the UAAS URL is not in the local intranet zone, for instance if your Windows domain is mycompany.local and your UAAS is mailarchive.mycompany.com, you will have to add the UAAS URL to each computer's Local Intranet zone explicitly or you will be prompted for credentials.

The only reason I can think of for multiple prompts is that you have a web proxy between you and the UAAS, and that proxy does not have power to delegate credentials to the UAAS.

This is all entirely dependent on your network topology, which we know nothing about. I would recommend trying to trace the network activity using Fiddler, and from there you can configure any server inbetween your user and the UAAS so that it can pass credentials.

RE: Remote User Authentication Required?

Linda Hawksworth — Thu, 25 Nov 2010 09:15:28 GMT

It will be the UAA Service or the OWA add-in that he is connecting to. How does he connect to Outlook? If he uses Outlook, get him to check that he has the UAA Service URL in his Intranet Zone in his browser settings. If it is via OWA, please send the OWA add-in logs from the server.

RE: Unable to display message - Outlook Today

Chris.Allen — Wed, 24 Nov 2010 13:28:45 GMT

Sorry for the delay- we were dealing with this through our support system but possibly our mails ended up in a junk folder?

Remote User Authentication Required?

SJCAdmin — Tue, 23 Nov 2010 21:23:17 GMT

I am having a problem with a remote (laptop) user. The machine is Windows XP/SP2, ESA Outlook Client Add-In 3, and Outlook 2007.

When he is hard wired to the LAN Outlook opens as expected, no problems. When he opens Outlook from home using his broadband connection to the Internet he recieves up to four login prompts requiring authentication to one of the ESA Services (he did not give me a clear indication as to which). We are using Outlook RPC over HTTP(S) with cached mode enabled.

Shouldn't Windows authentication take care of this behind the curtain? I mean, he has never had to manually authenticate to Outlook!

Any Ideas?

Thanx in advance!

Michael

RE: Unable to display message - Outlook Today

SJCAdmin — Tue, 23 Nov 2010 21:11:40 GMT

...Bump!

Unable to display message - Outlook Today

SJCAdmin — Tue, 09 Nov 2010 19:53:26 GMT

With ESA Outlook Add-in installed and Outlook 2007 Opened, click to select 'Mailbox - <USERNAME>' (Outlook Today)

Then, click the calendar folder or shortcut.

Then, click back into the mailbox folder.

You should recieve the following error:

Unable to display message. If this problem persists, please restart Outlook'

Any ideas?

Thanx in advance!

Michael

RE: Windows Vista Ultimate; No UAA Service...

SJCAdmin — Tue, 09 Nov 2010 19:45:52 GMT

Brian Donahue wrote:

Hi Michael,

I'm sure this has nothing to do with the version of the operating system, but probably more to do with the mailbox. If you have installed the ESA Outlook add-in, then it retrieves the location of the UAAS from a hidden message in the inbox and uses that address to submit search requests to. Otherwise it does not know where to submit the search request.

If you archive that mailbox, even if there are no messages to archive or that meet the archive rule criteria, that should create the ESA hidden message and make the warning in the add-in go away.

Hopefully this helps.

Seems to have worked!!

Thanx!